Jira Product Discovery Pricing & Licensing

You can start a free trial for Jira Product Discovery Standard or Premium from our pricing page. We also offer a Free plan of Jira Product Discovery for up to 3 creators, with 2GB storage and Community Support. You can compare the Free, Standard, and Premium plans here.

Already using Cloud? Site Administrators can add Jira Product Discovery via admin.atlassian.com.

Jira Product Discovery Standard is built for individual product teams to prioritize ideas and build roadmaps for their product or feature area. Jira Product Discovery Premium is best for product organizations who need more visibility, control, and support to operate at scale.

Premium is best if you:

• Have product teams working across multiple projects and need an aggregated view of their roadmaps
• Want to drive consistency across roadmap formatting and terminology for easier reporting
• Need more granular restrictions for who can see and edit fields and ideas at the individual view level
• Need to map relationships between ideas and see the bigger picture
• Need more features to support productivity, security, and reliability at scale

Jira Product Discovery can be upgraded from Standard to Premium at any time via admin.atlassian.com. For step by step instructions visit our documentation.

If you have experienced an SLA breach within a particular calendar month, you must make a request for service credit within fifteen (15) days after the end of the calendar month by filing a support ticket. For more information, see our SLA Compensation for Premium Plans documentation, or our Cloud Premium SLA Terms and Conditions.

No, Jira Product Discovery is a Cloud-only product.

Creators are billable, paid users in Jira Product Discovery who actively create and manage projects, ideas, fields, and views.

Contributors need a free Atlassian account. They can contribute to discovery projects but don’t need all the permissions of creators.

You can compare creators and contributors here.

Jira Product Discovery is not an app, nor does it require any subscriptions to other Jira products to use. Jira Product Discovery is a separate product that can be used on its own, or alongside other Jira products.

No, similar to Jira Service Management, the number of creators on your Jira Product Discovery site does not have to match the user tier of other Jira or Atlassian products.

In February 2023, we announced a phased roll out of a new billing experience. Jira Product Discovery uses the new billing experience for billing and subscription management. Your other Jira and Confluence sites might be on our legacy system. While not available today, once we’ve completed the transition to the new billing experience, consolidated billing of your Cloud products will be supported.

The minimum term of service is one month. Jira Product Discovery is billed on a month-by-month basis.

To ensure timely payment for monthly subscriptions, we currently accept payment via credit card or PayPal. The payment method can be updated by the primary billing contact via my.atlassian.com at any time.

For annual subscriptions, we accept payment via credit card, bank transfer, ACH, mailed check, and Net-14 or Net-30 terms.

Yes, Community and Academic discounts are supported for Jira Product Discovery. Learn more here.

Please see our Atlassian Customer Agreement for more information.

Great! We can’t wait to answer them. You can learn more about Jira Product Discovery on the Jira Product Discovery webpage, in the Atlassian Community, or contact our team to speak with us directly.